Privacy Policy
WiseBridge Consultancy ("we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, and safeguard personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong ("PDPO").
1. Personal Data We Collect
We collect information that you directly provide to us, including your name, contact details, business information, and identification documents required for compliance and incorporation services. We also collect technical data such as IP addresses through your interaction with our website, payment data for the bank account or payment card details when you pay for our services and marketing data of your preferences in receiving marketing communications from us, and your communication responses.
2. How We Use Your Personal Data
Your data is processed to provide professional consulting services, fulfill government compliance requirements - this includes due-diligence requirements such as anti-money-laundering (AML) and know-your-customer (KYC) regulations, manage your account, and communicate service updates. We may also use data for internal analytics to enhance our premium service delivery. For legitimate interests, we may use your data to manage our business, recover fees, train staff, perform statistical analysis or improve our Site and Services. To protect our rights.,we may process your data to enforce our Terms, defend legal claims, or prevent fraud and security incidents.
We process personal data under the following legal grounds: for the performance of our consulting contracts, to fulfill legal obligations under Hong Kong law (such as the Companies Ordinance), and based on your explicit consent where required by the PDPO.
3. Legal Basis for Processing
4. Cookies and Analytics
Our website uses cookies to improve user experience and analyze traffic patterns. We use this information to maintain high security standards and optimize site performance for our business clients. You can adjust your browser settings to refuse cookies, though this may impact site functionality.
5. Data Sharing and Disclosure
We do not sell your personal data. We may share information with government authorities in Hong Kong to fulfill your incorporation requests, or with trusted third-party service providers (such as auditors or IT hosts) who assist in our business operations under strict confidentiality agreements.
6. International Data Transfers
As a global business gateway, your data may be transferred to and stored in locations outside of Hong Kong to facilitate international business setup. We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of location.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this is for a period of seven years following the cessation of our client relationship.
8. Data Security
We implement physical, electronic and managerial measures to protect your personal data from unauthorised access, use or disclosure. Only authorised personnel who need to know your data to provide services have access, and we use encryption and other safeguards where appropriate. However, no method of transmission over the internet is completely secure; therefore we cannot guarantee absolute security.
9. Your Data Protection Rights
Under the PDPO, you have the right to request access to and correction of your personal data. You also have the right to withdraw your consent for certain processing activities. Requests for access or correction should be contact via email to: info@wisebridge-consultancy.com
10. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact:
WiseBridge Consultancy
West Wing, 2/F., 822 Lai Chi Kok Road, Kowloon, Hong Kong
Email: info@wisebridge-consultancy.com